
The following glossary defines the more commonly used terms related to online booking.
| Commission | A percentage of a sale price paid to a distributor for making a sale |
| Consumer | A person who purchases a product or products. |
| Distribution | The process or means through which products are delivered to the consumer |
| Distributor | Consumer facing business that provides content or the ability to make a booking or both. |
| E-commerce enabled | When businesses can directly or indirectly (through a third party) undertake a commercial dealing via the Internet. An e-commerce enabled tourism operator is a 'supplier'. |
| Open Booking Exchange (OBX) | The inventory management technology developed by V3 for the electronic distribution of Tasmanian tourism product, including but not limited to Discovertasmania.com. |
| Property Management System (PMS) | A system provider to manage the inventory of a business. |
| Supplier | A business that can commit to real-time availability and transact for a real-time booking (“e-commerce enabled” tourism operator). |
| Tourism operator | A tourism business. |